Terms of Service

# Terms of Service

Welcome to VELENW. By accessing our website and purchasing our products, you agree to the following terms:

### 1. Brand & Products
VELENW is an Egyptian contemporary fashion label specializing in heavyweight unisex hoodies and street apparel. All prices are listed in **Egyptian Pounds (EGP)**.

### 2. Accuracy of Colors & Sizing
We take extreme care in our studio photography to showcase the true colors, heavyweight texture, and silhouettes of our hoodies. However, minor variations may occur depending on screen calibration. Please refer to our **Size Chart** before purchasing.

### 3. Order Confirmation
For Cash on Delivery orders, our customer service team may reach out via phone call or WhatsApp to confirm your order details and delivery address before dispatch. Orders that cannot be confirmed within 48 hours may be cancelled automatically.

### 4. Intellectual Property
All designs, product photographs, videos, logos, and copywriting are the exclusive intellectual property of **VELENW Egypt**. Unauthorized copying or commercial use is strictly prohibited.

### 5. Contact & Support
For any questions regarding these terms, reach out to us at:
- **Email:** support@velenw.com
- **WhatsApp:** Available on our Contact Page
- **HQ Location:** Cairo, Egypt